Privacy Policy & Terms and Conditions

Privacy Policy & Terms and Conditions

Caliber RP Effective Date: May 12, 2026

Privacy Policy

Caliber RP ("we," "us," or "our") is committed to protecting the privacy of every person who visits our website or receives care from our practice. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, by phone, or in person.

By using our website at https://caliberrp.com, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address provided when you complete a contact form, booking request, or intake process.

Health-Related Information: Information you voluntarily provide related to your physical therapy, rehabilitation, or performance needs, including injury history, post-surgical status, movement concerns, and clinical goals. This information is handled with appropriate care and discretion in accordance with applicable healthcare privacy laws.

Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web analytics tools.

Communications: Records of emails, text messages, or phone calls you initiate with our practice.

How Information Is Used

We use the information we collect to:

Schedule and coordinate care, including appointment reminders and administrative communications

Provide and improve our physical therapy, rehabilitation, and performance services

Respond to your inquiries and service requests

Process billing and administrative transactions

Comply with applicable laws and professional standards

Improve the performance and content of our website

We do not use your personal information for marketing or promotional purposes unrelated to the care coordination services you have requested.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.

Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Caliber RP uses text messaging exclusively for care coordination purposes. This includes appointment reminders, scheduling updates, and administrative and billing communications related to the services you have requested.

We do not send marketing or promotional text messages.

Opt-In

By providing your mobile phone number and checking the consent box on our website contact or intake form, you consent to receive text messages from Caliber RP for care coordination purposes. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text message communications at any time. Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary based on your appointments and care needs.

Carrier Disclaimer

Message and data rates may apply. Caliber RP is not responsible for any charges applied by your mobile carrier.

Age Restriction

Our text messaging program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We are committed to protecting your personal information. Specifically:

We do not sell, rent, or trade your personal information to any third party.

We do not share mobile opt-in information or consent data for marketing purposes.

We may share your information with service providers who assist in operating our practice (such as scheduling platforms or billing services), provided they are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

We may disclose information when required by law, court order, or regulatory authority.

In the event of a sale, merger, or transfer of our practice, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

All health-related information is handled in accordance with applicable federal and state healthcare privacy laws.

Your Rights

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information, subject to applicable legal or clinical retention requirements

Opt out of certain data uses, including text message communications

Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us using the information provided in the Contact Information section below. We will respond to verified requests in a timely manner consistent with applicable law.

Data Security

We take the security of your personal information seriously. We use reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

No method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us directly.

Terms & Conditions of Use

These Terms and Conditions ("Terms") govern your use of the Caliber RP website located at https://caliberrp.com. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

The information provided on this website is for general informational purposes only. It is not intended to constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for guidance specific to your condition.

Use Restrictions

You agree not to:

Use this website for any unlawful purpose or in violation of any applicable regulations

Attempt to gain unauthorized access to any portion of our systems or networks

Copy, reproduce, or redistribute any content from this website without prior written consent

Transmit any harmful, disruptive, or offensive material through this website

Impersonate any person or entity, or misrepresent your affiliation with any person or entity

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and service descriptions, is the property of Caliber RP or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These websites are operated by independent parties and are not under our control. Caliber RP is not responsible for the content, accuracy, or privacy practices of any third-party website. We encourage you to review the privacy policy and terms of any external site you visit.

Termination

We reserve the right to restrict or terminate your access to this website at any time, without notice, for conduct that we believe violates these Terms, applicable law, or is otherwise harmful to our practice, other users, or third parties.

Governing Law

These Terms and this Privacy Policy are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Williamson County, Texas.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Information

Caliber RP 2104 N Austin Ave, Suite 105 Georgetown, TX 78626

Phone: (512) 761-7307

Email: [email protected]

Website: https://caliberrp.com

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM